HOW WE WORK
The BIDA wishes to be accountable to those we try to help. We seek to achieve this by involving them through information, participation and a complaints-handling procedure. ABIDA’s international assistance is in compliance with the HAP 2007 Standard in Humanitarian Accountability and Quality Management. One important accountability instrument is informing our beneficiaries and stakeholders about our Humanitarian Accountability Framework - in other words what they should hold us accountable for.